Thomas Wolsey Outreach
   Old Norwich Road
   Ipswich        Suffolk         IP1 6LU
   01473 467607
   office@thomaswolseyoutreach.co.uk

     Page updated: 2-sep-08 8:17 AM
  Frequently Asked Questions

- If you can't find the question you want to ask, please email us and the answer may appear on this page in the future!
 
     
 

Q1 - Who is the Outreach Service provided for, what does it do?

 
  Answer - On our Documents page you can download the ‘Outreach Service Leaflet’ that outlines what the Outreach Service does.  
  Q2 - Do I have to pay to use the service?  
  Answer - The Outreach ICT service is free for all Suffolk schools and pre school provisions. The Service does however provide a report following assessment which may have cost implications for schools if equipment needs to be purchased to facilitate access to the curriculum for the individual pupil. There is a cost involved in Manual handling training unless the school has a pupil on dual placement (Manual handling training prices can be downloaded from the Documents page). The AST PE service to schools is free of charge. Most courses are free but any cost will be highlighted in the information on the website.  
  Q3 - Who should I contact for help?  
  Answer - Please email us - outreach@thomaswolsey.com or leave a message on our answer phone, we aim to answer all queries within a working week.  
  Q4 - What training can you provide?  
 

Answer - We can provide training for the following: (If you require training, go to our documents page and download an IT training / support request form).

 
  Manual handling
Clicker 5
ICT accessibility
Toy adaptations for children with complex needs
Working with pupils with Cerebral palsy
Working with pupils with Muscular dystrophy
Working with pupils with Hemiplegia
Disability Awareness training for staff and pupils.
 
  Q5 - How much does training cost?  
  Answer - Most of our training is free, if there is a cost involved the details will be on our website .  
  Q6 - I am having problems with some IT equipment that you recommended – how can I get help?  
  Answer - The Outreach Service has an IT technician who can provide onsite help and advice about setting up equipment, and also provide training on using different hardware and software products. Contact Rob on 01473 467607 or email at rob@thomaswolseyoutreach.co.uk  
 
We welcome your feedback about our website, please email us: webmaster@thomaswolseyoutreach.co.uk